957 Patterson Road • Jackson, NJ • 08527
Email: support@rarefindnursery.com • Phone: 732-833-0613

Welcome to RareFind Nursery!

Ordering Information


 

ORDERING

Orders placed in January, February or March must be shipped or picked up no later than April 30, 2017. Orders placed after April 1st must be shipped or picked up within 60 days.

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SHIPPING CHARGES

There is much more to shipping your order besides the actual transportation costs. Processing your order involves paperwork, selecting, wrapping and packing your plants. We do try to keep shipping costs to a minimum, despite annual increases from FedEx, UPS and other major carriers.

If you are mailing or faxing your order, please add minimum packing and shipping charge of: 

  • $15 or 25% of plant order total, whichever is greater; for the following states: AL, CT, DC, DE, FL, GA, IL, IN, KY, MA, MD, ME, MI, NC, NJ, NY, NH, OH, PA, RI, SC, TN, VA, VT, WV.
  • $15 or 30% of plant order total for orders shipped to other states, EXCEPT AK, CA, HI, OR, WA, OR OUTSIDE THE US, AS WE DO NOT SHIP TO THESE AREAS.

Please add 6.875% sales tax on orders shipped to NJ addresses. We are required to collect NJ sales tax on shipping/handling charges as well as the plant total.

Please add $20.00 for EACH oversized plant ordered (indicated by an asterisk (*) or notation of "add extra shipping") in the catalog. Due to changes in the calculation of dimensional weight (oversized packages) by UPS and other carriers, we must regretfully include this additional charge.

Shipping charges and taxes will be calculated automatically for orders placed on line.

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PAYMENT

Payment must accompany all orders. We accept Mastercard, Visa,Discover and American Express, checks and money orders. Credit Cards will be charged when you place your order.

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GIFT CERTIFICATES (to Redeem a Gift Certificate)

Please put the number and amount of the gift certificate in the "Customer Comments" field. You will still need to include a credit card number on your order, but we will manually deduct the amount of the gift certificate from the order total and only charge the credit card for any amount over the value of the gift certificate.

To learn more about our Gift Certificates go here.

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PICKUP ORDERS

We’re happy to let you pick out your own plants when you come. You may also email or fax your list and let us pull your order so you have more time to tour the gardens and shop for additional varieties that are not listed in the catalog. 

If we pull your order: From March 16-May 31 we need 5 working days advance notice. From June 1-November 4 we need at least 2 days advance notice. You must provide a credit card which will be charged when your order is picked. 

When you arrive, you must tell us you have an order for pickup. This is to prevent the double-pulling of your order and double-charging you.

You must specify a day for pickup. When ordering online, put the date in the “Comments” field, immediately under the “Approximate Shipping Date” you select. Orders which are not picked up by the specified date will be subject to a 20% restocking charge if you do not contact us regarding a change in the date.

If you are driving an open pickup truck, please bring a tarp or suitable covering to protect your plants on their trip home. We can't guarantee plants which are picked up and transported without suitable protection from wind.

PAYMENT INFO

We accept credit and debit cards, including Visa, MasterCard, Discover & American Express. We also take checks and cash!

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CANCELATIONS

Orders which are canceled in-part or entirely may be subject to a 20% restocking fee if the order has been picked. Orders that have shipped can not be canceled. Please call us at 732-833-0613 if you wish to cancel an order.

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WHOLESALE

We do provide a discount to the trade. Please contact us for our wholesale policies. RareFind Nursery also offers specimen plants and unusual plant material in larger sizes for landscape use. Please contact us for more information.

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THE FINE PRINT

We try very hard to ensure accurate prices, sizes and specifications, but sometimes mistakes happen. We reserve the right to correct these errors.

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