Customer Service > Shipping Information|
WHEN TO SHIP:
We ship orders year-round, even July and August if it is cool enough. Most orders will be sent by UPS ground or by Fed Ex. If you have a preference, let us know. Very small orders may be shipped USPS Priority Mail.
Please indicate a desired shipping date on the order form. We cannot guarantee shipment by this date due to unforeseen circumstances, but we will try very hard to accommodate your wishes.
It's usually best to plant trees and shrubs early in spring, as soon as the soil is not frozen. This avoids damage to tender leaves from shipping and frost and allows the plant to come out of dormancy in its new home. Waiting until May to plant might be more comfortable for the gardener, but it's not as good for the plants. Perennials may be planted when dormant as well.
If you need to hold your plants until you're ready to plant them:
We ask that you unpack the boxes, remove the paper from the tops and cut a few slits in the plastic wrap around the roots to allow for watering and drainage. The bag will function as a temporary pot for a week or two. If you need to hold them longer, it's best that you repot in another container.
There is much more to shipping your order besides the actual transportation costs. Processing your order involves paperwork, pulling, wrapping and packing your plants. We DO try to keep shipping costs to a minimum, despite annual increases from UPS and other major carriers.
Please add minimum packing and shipping charge of
- $15 or 25% of plant order total, whichever is greater; for the following states: AL, CT, DC, DE, FL, GA, IL, IN, KY, MA, MD, ME, MI, NC, NJ, NY, NH, OH, PA, RI, SC, TN, VA, VT, WV.
- $15 or 30% of plant order total for orders shipped to other states, EXCEPT AK, AZ, CA, HI, OR, WA, OR OUTSIDE THE US, AS WE DO NOT SHIP TO THESE AREAS.
Please add 7% sales tax on orders shipped to NJ addresses. We are required to collect NJ sales tax on shipping/handling charges as well as the plant total.
Please add $20.00 for EACH oversized plant ordered (indicated by an asterisk (*) in the catalog. Due to changes in the calculation of dimensional weight (oversized packages) by UPS and other carriers, we must regretfully include this additional charge.
Payment must accompany all orders. We accept Mastercard, Visa, Discover and American Express, checks and money orders. Credit cards are charged when order is placed to reserve plants.
You may pick up your order at the nursery throughout the year. Please allow at least 2 BUSINESS DAYS to allow us to assemble it.
RareFind Nursery also offers specimen plants and unusual plant material in larger sizes for landscape use. We do provide a discount to the trade. Please contact us for our wholesale policies.
THE BEST METAL TAGS
These are some of the longest lasting, permanent labels available and we use them ourselves. They're made of aluminum with a soft core, so they become embossed when you write on them with a ballpoint pen or pencil.
We discard the thin wires that are included and use 3-ply plastic coated bell wire from the hardware store. Use an 8-10" piece, attach one end to the label and make a large sliding "lasso" at the other end around the branch to avoid girdling.
$20 per box of 100 with your plant order. If ordered separately, there is a minimum order of 2 boxes plus $6 shipping.
THE FINE PRINT
We try very hard to ensure accurate prices, sizes and specifications, but sometimes mistakes happen. We reserve the right to correct these errors.